OBIEE Managed Services
Key Performance ideas can help your company succeed with
OBIEE MANAGED SERVICES
Oracle Business Intelligence Enterprise Edition (OBIEE) is a comprehensive business intelligence and analytics platform that delivers a full range of capabilities — including interactive dashboards, ad hoc queries, mobile analytics, and notifications and predictive alerts. The power of OBIEE reporting provides users new insights by combining structured and unstructured data. OBIEE 11g is built on a proven and modern technological foundation that supports the highest workloads and most complex deployments.
You depend on your OBIEE software to deliver mission critical functionality including advanced analytics, interactive reporting and enhanced ad hoc analysis with Smart View. Therefore, you depend on your in-house team of administrators and system support personnel to ensure that the OBIEE solution is available and delivering accurate results. This administrative function is susceptible to and impacted by unexpected turnover, vacations, and headcount reductions, as well as inadequate OBIEE Training and Education — all directly impacting the availability of your mission critical systems. This is why Key Performance Ideas offers OBIEE Administration via our S.M.A.R.T. program.
KEY PERFORMANCE IDEAS HAS BEEN PROVIDING CLIENTS WITH EPM HYPERION BI MANAGED SERVICES FOR OVER A DECADE. WE ARE THE #1 ORACLE MANAGED SERVICES PROVIDER IN THE NATION.
How DO WE DO THIS?
PERMANENT TEAM MEMBER
Unlike other service providers, our clients receive an individually named administrator that works with their organization constantly and continually. They are permanent and act as a team member you know by name. We are not a ticketing system!
Highly-Trained US-Based Professionals.
Our team members are 100% OneStream Administration certified, highly trained Sales and Marketing US-based professionals and are Dale Carnegie Customer Essential trained and certified.
GUARANTEED RESPONSE TIMES
Our Service Level Agreements (SLAs) offer guaranteed response times, including an escalation path to technical experts within our Consulting Group.
CUSTOMIZED FOR YOUR NEEDS
Our Hyperion Managed Services can be customized to address your specific needs, including flexible scheduling for part-time or full-time support, capacity monitoring and performance tuning.
NO ANNUAL PLANS
We will not lock our clients into an annual services plan!
US-BASED STAFF WITH 24 HOUR COVERAGE
We have US-based staff with resources in Canada, Europe, and Asia to provide global 24 hour coverage.
SIMPLE 30-DAY CANCELLATION POLICY
We offer a simple 30 day cancellation policy and our services can be secured for 90 days at a time. We will not lock our clients into an annual services plan!
Price! No one can beat the nation’s #1 Hyperion and BI Managed Services company.
A CUSTOMER’S STORY
See how much one of our very successful clients values the S.M.A.R.T program.
Time to get s.m.a.r.t.?
Our team of experts are ready to chat with you about our S.M.A.R.T. program for OBIEE Managed Services.