OneStream Managed Services
Key Performance ideas can help your company succeed with
OneStream Managed Services
OneStream Software provides a revolutionary CPM 2.0 solution, the OneStream XF SmartCPM platform. OneStream XF unifies and simplifies financial consolidation, planning, reporting, analytics and financial data quality for sophisticated organizations. Deployed via the cloud or on-premise, OneStream is an agile solution that easily adapts to changes in business. It delivers corporate standards and controls, with the flexibility for business units to report and plan at additional levels of detail without impacting corporate standards – all through a single application.
You depend on your OneStream software to deliver mission critical functionality: to rapidly consolidate and report financial results, meet global regulatory requirements, reduce the cost of compliance, and deliver confidence in the numbers. Therefore, you depend on your in-house team of administrators and system support personnel to ensure that the OneStream products are available and delivering accurate results. This administrative function is susceptible to and impacted by unexpected turnover, vacations, and headcount reductions, as well as inadequate OneStream Training and Education — all directly impacting the availability of your mission critical systems.
KEY PERFORMANCE IDEAS IS YOUR SOLUTION FOR ONESTREAM MANAGED SERVICES VIA OUR S.M.A.R.T. PROGRAM AND HAVE BEEN DOING SO FOR OVER A DECADE.
How DO WE DO THIS?
PERMANENT TEAM MEMBER
Unlike other service providers, our clients receive an individually named administrator that works with their organization constantly and continually. They are permanent and act as a team member you know by name. We are not a ticketing system!
Highly-Trained US-Based Professionals.
Our team members are 100% OneStream Administration certified, highly trained Sales and Marketing US-based professionals and are Dale Carnegie Customer Essential trained and certified.
GUARANTEED RESPONSE TIMES
Our Service Level Agreements (SLAs) offer guaranteed response times, including an escalation path to technical experts within our Consulting Group.
CUSTOMIZED FOR YOUR NEEDS
Our OneStream Managed Services can be customized to address your specific needs, including flexible scheduling for part-time or full-time support, capacity monitoring and performance tuning.
SIMPLE 30-DAY CANCELLATION POLICY
We offer a simple 30 day cancellation policy and our services can be secured for 90 days at a time. We will not lock our clients into an annual services plan!
We have US-based staff with global reach for 24 hour service needs.
A CUSTOMER’S STORY
See how much one of our very successful clients values the S.M.A.R.T. program.
Time to get s.m.a.r.t.?
Our team of experts are ready to chat with you about our S.M.A.R.T. program for Onestream Managed Services.