ORACLE EPBCS AND PBCS MANAGED SERVICES

Key Performance ideas can help your company succeed with

EPBCS AND PBCS MANAGED SERVICES

Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS) and Oracle Planning and Budgeting Cloud Service (PBCS) enables organizations of all sizes to quickly adopt a world-class planning and budgeting application driving world-class functionality beyond finance and across the enterprise, with flexible deployment options and no Capital expenditure on software and hardware. Both include all the world class budgeting and forecasting features, reporting, and data management capabilities that are used today in Hyperion Planning.

 

You depend on your EPBCS & PBCS  solution to deliver mission critical functionality: from driving your forecasting and analytic processes to and reporting. Therefore, you depend on your in-house team of administrators to ensure that the EPBCS & PBCS products are available and delivering accurate results. This administrative function is susceptible to and impacted by unexpected turnover, vacations, and headcount reductions, as well as inadequate Hyperion Training and Education — all directly impacting the availability of your mission critical systems. This is why Key Performance Ideas offers Hyperion Administration via our S.M.A.R.T. program.

KEY PERFORMANCE IDEAS HAS BEEN PROVIDING CLIENTS WITH HYPERION AND BI EPBCS & PBCS MANAGED SERVICES FOR OVER A DECADE. WE ARE THE #1 ORACLE MANAGED SERVICES PROVIDER IN THE NATION.

How DO WE DO THIS?

01

PERMANENT TEAM MEMBER

Unlike other service providers, our clients receive an individually named administrator that works with their organization constantly and continually. They are permanent and act as a team member you know by name. We are not a ticketing system!

02

Highly-Trained US-Based Professionals.

Our team members are 100% OneStream Administration certified, highly trained Sales and Marketing US-based professionals and are Dale Carnegie Customer Essential trained and certified.

03

GUARANTEED RESPONSE TIMES

Our Service Level Agreements (SLAs) offer guaranteed response times, including an escalation path to technical experts within our Consulting Group.

04

CUSTOMIZED FOR YOUR NEEDS

Our Hyperion Managed Services can be customized to address your specific needs, including flexible scheduling for part-time or full-time support, capacity monitoring and performance tuning.

05

NO ANNUAL PLANS

We will not lock our clients into an annual services plan!

06

US-BASED STAFF WITH 24 HOUR COVERAGE

We have US-based staff with resources in Canada, Europe, and Asia to provide global 24 hour coverage.

07

SIMPLE 30-DAY CANCELLATION POLICY

We offer a simple 30 day cancellation policy and our services can be secured for 90 days at a time. We will not lock our clients into an annual services plan!

08

REASONABLE PRICING

Price! No one can beat the nation’s #1 Hyperion and BI Managed Services company.

A CUSTOMER’S STORY

See how much one of our very successful clients values the S.M.A.R.T. program. 

Watch Video

Discover S.M.A.R.T.

Time to get s.m.a.r.t.?

Our team of experts are ready to chat with you about our S.M.A.R.T. program for Oracle EPBCS and PBCS Managed Services.

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