Managed Services for EPBCS and PBCS

Are you having difficulties managing the automatic patches within your Oracle EPBCS or PBCS Cloud environment? Would you like your critical components of your environment tested before an upgrade is completed?

Key Performance Ideas can help! Our S.M.A.R.T. (System Maintenance And Remote Troubleshooting) Team can provide administrative support to ensure new patches provided by Oracle are tested to identify any possible issues prior to going live in your production environment.

Our team is made up of Oracle certified, highly trained Finance and Accounting US-based professionals.  They provide remote assistant to organizations world-wide with Service Level Agreements (SLAs) that guarantee response times and include an escalation path to our Oracle EPBCS and PBCS consulting group.

Let us help you manage the automatic patches within your Oracle EPBCS or PBCS environment.  The S.M.A.R.T. team can complete the following to ensure your critical planning and forecasting system remains robust:

  • Test application log-in from multiple sources
  • Review forms, business rules to confirm accuracy
  • Assess retrieval of Smart View and Hyperion Financial reports
  • Evaluate EPM automation processes
  • Report issues to Oracle and help facilitate resolution to issues identified
  • Provide suitable workarounds for any issues identified

To learn more about how our S.M.A.R.T. team can help you reduce operational risk, ensure high availability of your EPBCS or PBCS system, and our simple 30 day cancellation policy, contact us today!

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